Privacy Policy

Last Updated: 9/16/2025

Introduction

CostLow ("we," "us," or "our") is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (the "App"). By accessing or using the App, you consent to the practices described herein.

Information We Collect

Information You Provide

Personal Data: We do not require or collect personal information such as your name, email address, or login credentials for the core functionality of our App. Should you voluntarily provide any information for specific purposes, it will only be used as described in this policy.

Information Collected Automatically

Precise Location Data:

What We Collect: With your permission, we automatically collect precise geolocation data from your device.

Why We Collect It: This data is used exclusively to determine your nearest Costco warehouse and to deliver relevant location-based services.

Your Control: You can disable location services in your device settings, although doing so will limit the functionality of the App.

Device Information:

What We Collect: We may collect device-specific information. If you grant permission through Apple's App Tracking Transparency prompt, this information will include your device's Advertising Identifier (IDFA)

Why We Collect It: This information helps us deliver advertisements via Google AdMob and supports analytics to improve user experience.

Information Collected by Third Parties

Google AdMob and Other Partners:

What They Collect: Our third-party partners, including Google AdMob, may collect data such as device identifiers, IP addresses, and details of your interactions with advertisements.

Why They Collect It: These partners use the information to deliver personalized ads, analyze ad performance, and enhance the overall effectiveness of our advertising.

Further Information: Please refer to Google's Privacy Policy for additional details on their practices.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we may use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How We Use Your Information

Service Provision and Enhancement: We use the information collected to operate and improve the App, ensuring that core features—like locating your nearest Costco warehouse—function as intended.

Advertising and Analytics: Data collected (both directly and via third parties) enables us to serve personalized advertisements and to understand user interactions, which in turn helps us enhance our App’s performance and usability.

Sharing of Your Information

With Third-Party Service Providers: We share information with trusted third parties, such as advertising and analytics partners, who are contractually obligated to protect your data and use it solely for the purposes outlined by us.

Legal Compliance and Protection: We may disclose your information when required by law, in response to valid legal requests, or to protect our rights, property, or the safety of our users or the public.

Data Tracking Technologies

Cookies and Similar Technologies: Our App may utilize cookies and comparable technologies through third-party advertising partners. These technologies help collect and store information that may be used to tailor your ad experience and improve service quality. You can adjust your device settings to manage these technologies.

Tracking Mechanisms: Data obtained via Google AdMob may be used to track user interactions across various apps and websites for advertising purposes, but only if you have granted permission through Apple’s App Tracking Transparency (ATT) prompt.

Consent and Permissions

Apple’s App Tracking Transparency (ATT) prompt is displayed on iOS devices. This allows you to choose whether to permit tracking across apps and websites owned by other companies. If you decline, we will not access your device’s Advertising Identifier (IDFA) for personalized advertising

Google’s User Messaging Platform (UMP) may be shown to users in the European Economic Area (EEA), the United Kingdom, and certain U.S. states. This consent form allows you to choose whether to receive personalized ads or non-personalized ads. Your selections are stored and respected by our advertising partners.

Your Rights and Choices

Control Over Location Data and Advertising:

You have the option to disable location services via your device settings, which may impact certain App functionalities.

You can opt out of personalized advertising by adjusting your device settings or visiting Google’s Ads Settings.

Data Access and Correction: Depending on applicable law, you may have rights to access, correct, or request deletion of data collected through the App. If you wish to exercise these rights, please contact us using the details provided below.

Do Not Track: We respect "Do Not Track" signals and similar mechanisms; however, please be aware that they may not be uniformly supported across all platforms.

Data Retention and Deletion

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the information is no longer needed, we take reasonable measures to delete or anonymize it.

International Data Transfers

If you access the App from outside the United States, please note that your data may be transferred to and stored on servers located in the United States or other jurisdictions with differing data protection laws. We implement appropriate safeguards to ensure that your information is processed securely and in accordance with this Privacy Policy.

Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. Despite these efforts, no transmission method over the internet or electronic storage is completely secure, so we encourage you to take appropriate precautions.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately so we can address the issue.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When significant changes are made, we will update the "Last Updated" date and notify you by posting the revised policy within the App.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via email: [email protected]